Protecta is a family owned, Australian business offering a niche range of temporary protection products and solutions. Established over 15 years ago we have enjoyed exceptional growth over the past 10 years and we have strong plans in place to deliver sustained growth moving forward. Our working environment is customer centric, fast-paced and offers the opportunity to work with colleagues who are welcoming and supportive. At Protecta, we recognise that our people and team are our most important assets and our strategic competitive advantage.
Job Description
About the Role
We are looking for a dedicated and experienced Senior Warehouse Assistant to join our small close-knit Operations team based in Canning Vale. Our ideal candidate for this role will be dependable, well spoken, able to prioritise, with a passion for providing exceptional customer experience.
You will play a key role in supporting the team, managing inventory, ensuring smooth day-to-day operations, and engaging with customers.
Key Responsibilities
Process and fulfill customer orders.
Pick, pack, and dispatch customer orders accurately.
Load and unload delivery vehicles.
Receive and put away stock efficiently.
Conduct cycle counts, stocktakes, and inventory checks.
Maintain a clean and organised warehouse environment, free of hazards.
Ensure compliance with all Workplace Health & Safety (WH&S) policies and legislation.
Deliver stock to customers as required.
Assist with over-the-counter sales, phone calls, and offering product advice, ensuring customer satisfaction.
Enter customer orders and generate quotes.
Desired Skills and Experience
Skills and Experience
Required
Current driver’s license
Forklift license
Ability to perform manual handling tasks.
Prior experience in warehouse operations, including pick and pack tasks.
Desired
Strong understanding of WHS obligations and a commitment to workplace safety.
Experience in using business software platforms (NetSuite experience highly regarded).
Highly organised with the ability to prioritise tasks and work effectively in a fast-paced / small team environment.
Excellent communication skills, with a focus on delivering outstanding customer service.
A problem-solver with a can-do attitude, and a reliable team player passionate about achieving great results.
Our Core Values
At Protecta, our core values underpin everything we do and the experience we provide to our customers. Everything we stand for comes down to the following core values:
Making It Easy
Maximising Every Opportunity
Helping People Thrive
Delivering Beyond Expectations
What do we offer?
An attractive remuneration package
Inclusion in uncapped profit share program
Supportive team environment with an opportunity to grow in your career
Full time role with flexible working hours options
An opportunity to be part of a growing Australian business that value their employees
Joining a fast-growing, dynamic national business. While our branch in WA has a local focus, we are backed by the strength and resources of a nationwide organisation, offering the best of both worlds: a supportive, small-team environment with the opportunity to contribute to and grow within a larger network.
If you are a reliable and motivated individual with the skills and attitude to excel in this role, we would love to hear from you!
